WhatsApp auto reply
A WhatsApp auto reply that answers the question
Most auto-replies say “Thanks for your message, we’ll get back to you shortly.” The customer already knew you would get back to them. What they wanted was the price.
Why the usual auto reply loses the sale
WhatsApp Business away messages send one fixed line to everyone. They confirm receipt and answer nothing, so the customer does the obvious thing and asks the same question of someone else who might reply faster.
The cost is invisible, which is why it goes unfixed for years. Nobody sends an angry message about a slow reply. They just go quiet, and a quiet chat looks identical to a customer who was never that interested.
What answering properly looks like
Aisha reads the message and replies from the catalog you set up — the item they named, its price, whether it is in stock, what delivery costs to their area.
- Replies in seconds, at any hour, to every chat at once
- Quotes only real prices and products from your catalog, never invented ones
- Follows up a day later when someone asks a price and goes quiet
- Sends a payment link once the customer says yes
If it genuinely does not know something, it says so and leaves the chat for you rather than guessing.
Setting it up
Connect your existing WhatsApp number by scanning a QR code, add your products and prices, and it starts answering. Your customers message the same number they always have — nothing changes on their side, and they install nothing.
You are still the one in charge
Every conversation is readable. You can take over mid-chat, correct a reply, or switch automatic replies off completely. Aisha never sends the first message to a stranger — it only ever answers someone who messaged you.
If what you actually need is to take the order and get paid in the same chat, that is covered on the WhatsApp order bot page. For what this looks like in a specific trade, see the use cases.
Common questions
- Is this the same as WhatsApp Business away messages?
- No. An away message sends the same fixed text to everyone. Aisha reads what the customer actually asked and answers it from your catalog — the price of the item they named, whether their size is in stock, what delivery costs.
- Do I need to keep my phone on?
- No. Once your number is connected, replies are sent from our servers. Your phone can be off, flat or in a drawer.
- What if it doesn't know the answer?
- It says so rather than inventing one, and the chat is waiting for you. Aisha only quotes prices and products from the catalog you set up.
- Can I turn it off for certain chats?
- Yes. You can jump into any conversation and take over, or switch auto-reply off entirely and use Aisha only for follow-ups.
Try it on your own number
Seven days free. No card, and nothing charges automatically when the trial ends.
Start free trial